DSW is one of the leading shoe stores in the US, with over 39 brick and mortar locations. First incorporated in 1969, they hail from Columbus, Ohio, and are known for offering thousands of easily accessible shoes under one roof. DSW’s online shoe store inventory is just as varied as their in-store selection. They offer hundreds of brands in dozens of styles with an easy exchange policy. For all that and more, DSW is an impressive store, and so we've included it among the best in our online shoe stores review.

Features
Compare
9.3/10
Zappos.com
Shoes.com
Famous Footwear
Onlineshoes
Endless
Macy's
Foot Locker
DSW
Payless
Gotham City Online
10
9
9.3
8.3
8.8
9.3
9.3
9.3
6.3
8.8

DSW offers over 250 well-known brands, including Bandolino, Betsey Johnson, Ciao Bella, Me Too, Pink Dutchess, Puma, Teva, Sketchers, Vans and Wanted. You can view their full list of brands on their site. And if you’re on the hunt for shoes by luxury designers, DSW is the place to look. They offer several high-end brands, including Gucci, Prada, Sergio Rossi, Giuseppe Zanotti and Miu Miu. For returns, DSW offers a 60 day return policy.

Don't forget to consider their exclusive rewards program - DSW Rewards. Members receive free shipping on all orders, reward certificates for every 1,500 points spent and two double-point shopping days per year.

Narrow, wide width and extra wide width shoes are available at DSW. They also offer a Clearance area with 30% -70% off women’s and men’s shoes. By clicking on “Clearance Search,” you can fine tune which shoes you see and sort them by category, size, width, color, brand, price, material or heel height. DSW also has a loyalty program that rewards frequent shoppers with exclusive discounts.

Inventory
Compare
7.5/10
Zappos.com
Shoes.com
Famous Footwear
Onlineshoes
Endless
Macy's
Foot Locker
DSW
Payless
Gotham City Online
10
10
10
10
10
10
6.3
7.5
10
6.5

DSW offers one of the best-stocked inventories when it comes to shoe trends, offering the latest styles and hottest looks for both men and women.

A unique option for searching for shoes at DSW is their fabric option, which is an especially handy feature for those living in changeable climates. You can choose to search by fabrics like canvas, fabric, leather, mesh, reptile print and stretch. In addition to shoes, DSW also sells a variety of handbags, wallets, leggings and hosiery.

Payment and Shipping
Compare
6.3/10
Zappos.com
Shoes.com
Famous Footwear
Onlineshoes
Endless
Macy's
Foot Locker
DSW
Payless
Gotham City Online
10
10
7
8.8
8.8
7.5
8.8
6.3
6.3
6.3

For those planning on spending a fair amount, DSW offers free shipping on all orders over $35. A DSW membership is required to receive this shipping discount, but membership is easy and free, and you simply have to register on DSW‘s site. If your item is not to your liking, they also offer free exchanges with the provided pre-paid return label. Free returns, however, are not available. To track the status of your order, you can log in into your account at DSW.

Community
Compare
8.8/10
Zappos.com
Shoes.com
Famous Footwear
Onlineshoes
Endless
Macy's
Foot Locker
DSW
Payless
Gotham City Online
10
10
10
10
6.3
8.8
10
8.8
8.8
7.5

DSW provides popular social networking options to their customers and has accounts on Facebook, Twitter and YouTube. For the latest email updates and promotions from DSW, make sure to sign up for their newsletter.

Customer Service
Compare
8.8/10
Zappos.com
Shoes.com
Famous Footwear
Onlineshoes
Endless
Macy's
Foot Locker
DSW
Payless
Gotham City Online
10
8.8
8.8
8.8
8.8
7.3
10
8.8
8.8
10

To contact DSW, call their toll-free customer support number. The automated system is available 24/7. Their website has an email inquiry form, and you'll also find a thorough FAQs page that answers questions ranging from coupon codes information to what to do if the shoes you’re looking for aren’t available on their site.

DSW Summary:
8.3/10

Serious shoe lovers will be delighted with the large, trend-driven inventory found at DSW. While the site offers no footwear for kids, their over 250 brands certainly make it a top-notch online store. From free exchanges to hard-to-find luxury brands, make sure DSW is on your list of the top online shoe stores to visit.

 
 
 

DSW

Pros
DSW offers significant discounts on luxury designer brands .

Cons
Kid’s shoes are not available.

The Verdict
: 8.28/10

Their large, constantly changing inventory makes DSW a must-see online shoe store.