Shoe Stores Review

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Online Shoe Stores: What to Look For

Shoes are the single most important accessory we wear. Being the bipeds that we are, comfort while we’re walking is of the utmost importance, and shoes deliver. Their fashion sense is also important, since we all know the right pair of shoes can make or break an outfit. Some argue shoes are responsible for bringing the caveman into the civilized world, not only allowing man to walk unhindered, but giving us one of our most fabulous garments, and we have to agree. From the earliest shoes made of mere sheepskin to the Italian heels and high-tech tennis shoes of today, shoes have come a long way and have become a huge industry to be reckoned with – and many have moved their stores online.

Shoe shopping is one of the most delightful online shopping experiences, with many of the stores featured in our review being a great place to shop not only for yourself, but for your spouse and entire family. From unparalleled variety in brands and styles to generous shipping options that will persuade even the most hesitant shopper, the top ten stores in our review deliver everything you'd expect from the best online shoe stores, and many things you may not have thought of but will love anyway.

Be sure to check out our reviews for our top three rated online shoes stores - Zappos.com, Shoes.com and Famous Footwear- as well as our learning center for articles about online shoe stores, while discovering the best places to buy shoes online.

Based on our research, we found the top three online shoe stores offer amazing variety, attractive shipping terms and comprehensive customer service.

At TopTenREVIEWS We Do the Research So You Don't Have To.™

Online Shoe Stores: What to Look For

The online shoes stores we’ve chosen for our review are great places to shop for the latest women's styles, from inexpensive brands to designer brands, as well as for shoes for men, girls and boys. They are guaranteed to offer an astounding inventory of shoes that will surpass nearly anything you’ll find at a brick-and-mortar store. A quality online shoe store worth your time should include an impressive inventory and consumer-friendly shipping options for stress-free online shopping. We used the following criteria to evaluate the online shoe stores featured in our review:

Features
There are several important features a quality online shoe store should include in its repertoire. We noted the number of brands each store carried, their return policy and if a rewards program was offered. We also looked for a sale area and if a store credit card was available. And since the internet has become a haven for people on the hunt for specialty sizes, we included wide width and narrow width shoes.

Inventory
The inventory of an online shoe store should offer the latest styles for women, as well as shoes for men and kids. The store should include the wide variety of styles you’d expect from a large shoe store. We looked for the most popular styles found in the current shoe market, including athletic shoes, pumps, boots, sandals, slippers, clogs/mules and loafers. For each store, we also added a price comparison beneath this section that lists the price on a commonly found shoe to give insight into each store’s price range.

Price Comparison
To give shoppers a better idea of the price ranges they'll find at the top sites included our online shoe stores review, we compared a common shoe found on most stores, and noted the price. We compared shoes for women, men and kids.

Payment and Shipping
Getting your package safely and quickly is of the utmost importance. This rating looks at the most important payment and shipping features to note when choosing the best online shoe store for you. For this category, we looked for free shipping, order tracking, if expedited shipping was available, if a provided a pre-paid return shipping label (for easy returns) was included and if the store accepted PayPal.

Community
The fast-paced, far-reaching world of social networking has greatly added to the customer-centric experience of online shoe shopping. An online shoe store may have a blog to inform shoppers about the latest trends and to showcase their latest styles and sales, or use Facebook and Twitter to promote their specials so customers instantly know when anything new from the company is announced. We also looked if the store had a mailing list, and if there were customer reviews included on the products.

Customer Service
Quality customer service is highly important when shopping for clothing online – especially footwear. The best online shops offer toll-free phone, email and chat as available contact methods, and their website should include FAQs regarding everything from payment options to shipping times.

Online shoe stores give shoppers a wealth of variety and availability. You'll find exciting brands, hard- to- find sizes and even cheap shoes online. And returns are easy thanks to pre-paid return labels. Shopping online for shoes can’t be beat. Check out the top ten stores we’ve ranked as the best of online shoe stores, and enjoy this exciting way to shop for one of the most important accessories in your closet.

 
 
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Rank #1#2#3#4#5#6#7#8#9#10
10-9  Excellent
8-6    Good
5-4    Average
3-2    Poor
1-0    Bad
Zappos.com Shoes.com Famous Footwear Onlineshoes Endless Macy's Foot Locker DSW Payless Gotham City Online
Zappos.com Shoes.com Famous Footwear Onlineshoes Endless Macy's Foot Locker DSW Payless Gotham City Online
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Ratings
10.00
9.45
9.23
9.10
8.88
8.85
8.53
8.28
8.13
7.95
10
9
8
7
6
5
4
3
2
1
10.00
10.00
10.00
10.00
10.00
9.00
10.00
10.00
10.00
8.75
9.25
10.00
7.00
10.00
8.75
8.25
10.00
8.75
10.00
8.75
8.75
10.00
8.75
6.25
8.75
9.25
10.00
7.50
8.75
7.25
9.25
6.25
8.75
10.00
10.00
9.25
7.50
6.25
8.75
8.75
6.25
10.00
6.25
8.75
8.75
8.75
6.50
6.25
7.50
10.00
 
Price Comparison
Women's Basic Athletic Flip-Flop $28.00 $21.60 $19.99 $49.95 $15.40 $28.00 $19.99 $19.95 $24.99 $7.99
Men's Basic White Canvas Shoes $35.00 $35.00 $39.99 $31.99 $28.00 $19.98 $39.99 $39.95 $14.99 $35.99
Kid's Basic White Canvas Shoes $27.00 $25.00 $29.99 $47.95 $25.00 $35.00 $29.99   $14.99  
Features
Number of Brands 1081 873 180 257 1500 61 189 236 51 266
Return Policy 1 year 60 days 30 days 1 year 1 year 180 days 30 days 60 days 90 days 30 days
Store Credit Card
    
    
Wide Width Shoes
Narrow Width Shoes
 
Sale Area
Rewards Program
 
   
  
Women's Shoes
Athletic Shoes
Pumps
 
Boots
Sandals
Slippers
 
Clogs/Mules
 
Loafers
 
Men's Shoes
Athletic Shoes
Boots
Sandals
Oxfords
 
Loafers
Slippers
 
 
Kid's Shoes
Sneakers
 
 
Boots
 
 
Sandals
 
 
Slippers
  
 
Payment and Shipping
Order Tracking
Expedited Shipping
Pre-Paid Return Labels
 
   
PayPal
 
  
   
Free Shipping
 
     
Community
Blog
  
   
Newsletter
 
 
Customer Product Reviews
Facebook
Twitter
Customer Service
Toll-Free Phone
Email
 
Chat Support
     
  
FAQs